Danske Bank’s Akava team can help you make the most of your membership benefits
Danske Bank has its own Akava team to serve members of Akava affiliates, for example by answering questions about housing loan benefits and benefits for recent graduates. The team members are knowledgeable, skilled and enthusiastic to help you!
Danske Bank’s Akava team comprises Annemari, Hanna, Anni, Nora, Roope and Jouni. They are supported by members of Akava affiliates, so they have not only a wide range of expertise but also practical experience working with Akava, the Confederation of Unions for Professional and Managerial Staff in Finland.
Hanna has worked on the team for over a year and has lots of good experience serving graduates. She is now enthusiastically helping Akava members with their housing loan benefits. Hanna says that many of these benefits may come as a surprise to members.
“Our customers are usually super happy to find out about these benefits when I mention them. We like to provide them with concrete examples to help them understand how much they can benefit from a loan of a specific amount. In other words, we give them the bottom line in euros, which often comes as a positive surprise to them,” Hanna tells us.
“Many members don’t understand at first how good these benefits really are. They add up to a lot of money for the customer,” adds Heidi, who helps negotiate housing loans.
Many people consider housing loans to be a burden that should be paid off as fast as possible. Instead, they should be thought of more as a flexible element in today’s economy whose payment terms can be negotiated with the bank. For example, loan repayments can begin incrementally so you don’t have to buy furniture for your new home on credit. Since housing loans are usually paid off over a period of many years, it is also likely that situations will arise along the way when you will want to apply for instalment-free months.
Comparing loan options is easy
According to Heidi, people are very diligent these days when it comes to comparing loan options. Each customer is also unique when it comes to their situations, so the discount on the interest rate margin is calculated separately for each individual customer. The individual loan offers also list the prices with and without the membership benefits.
“Many of my upcoming meetings are with customers who are comparing loan options. These days it’s really easy for customers to compare different loan providers, and in loan negotiations we can provide the customer with an answer quickly – even over the phone or with an online meeting,” Heidi says.
“Customers shouldn’t think that they have to stick with a certain bank after they have found an apartment to buy. Instead, they can take care of all their banking needs quickly, and becoming a new customer is very simple online,” she adds.
Hanna tells us that she discusses a wide range of issues related to Akava membership benefits with recent graduates, but there is definitely a top 3 when it comes to frequently asked questions.
“People are interested in fees: they want to know if it is true, for example, that no handling fees are charged for housing loans. Priority Pass benefits also appeal to a lot of people, and many customers want to hear more about the benefits we offer on our investment services,” Hanna reveals.
Our team members are keen to answer even more inquiries regarding Akava membership benefits and are ready to help. Welcome to Danske Bank!
Find out more about Danske Bank’s Akava membership benefits.